Is It Legal to Cold Call Expired and FSBO Sellers in PA, NJ, DE?
The short answer
Yes, if you follow the rules. Expired and FSBO owners are covered by federal Do Not Call rules (Florida Realtors, February 2026), so you cannot call a registered number to solicit a listing. Pennsylvania adds its own list and, from on or about October 18, 2026, a 9 a.m. to 7 p.m. window with no Sundays.
Key takeaways
- Expired and FSBO owners are covered by the federal Do Not Call rules.
- Calling an FSBO for a buyer client is treated differently than soliciting the listing.
- Pennsylvania requires scrubbing a separate state Do Not Call list as well as the National Registry.
- Pennsylvania requires all-party consent to record a phone call; New Jersey requires one party.
- TCPA Do Not Call suits allow up to $500 per violation, tripled if willful.
Calling expired and FSBO sellers is generally permitted in Pennsylvania, New Jersey and Delaware when you follow the rules below. It is also one of the most regulated things an agent does. Federal Do Not Call rules apply in all three states. Pennsylvania layers its own list and, from on or about October 18, 2026, tighter hours. Recording rules differ by state. Here is how the pieces fit.
Do federal Do Not Call rules apply to expired and FSBO owners?
Yes. Florida Realtors’ legal library (February 2026) states that “FSBOs and expired listings are covered under the federal Do Not Call rules.”
EPGD Business Law (January 2025) frames the test in two parts. You may not call when the number is on the National Registry and the purpose of the call is to offer to list the property.
A listing solicitation is a telephone solicitation. The owner’s decision to advertise a home for sale does not waive their registry status for listing calls.
Is calling an FSBO for a buyer client different?
Yes. Calling an FSBO seller because you represent a buyer who wants to purchase the property is treated as a different call. EPGD describes this exception, and Florida Realtors says the seller must have publicly advertised a phone number.
The exception disappears if the call turns into a pitch for the listing. Florida Realtors says you may not contact owners “if you are trying to solicit the listing.” There is no equivalent buyer exception for expired listings.
What federal rules apply to every prospecting call?
Even when a number is clear to call, these rules apply under 47 CFR 64.1200:
- Hours. No solicitations before 8 a.m. or after 9 p.m., recipient’s local time.
- Registry scrub. The safe harbor requires registry data no more than 31 days old.
- Internal list. Keep your own Do Not Call list, honor requests within 10 business days, and keep them for five years.
- Identification. Give your name, your company and a contact number.
- Written policy and training. Required for the safe harbor.
The TCPA lets consumers sue for Do Not Call violations, with damages up to $500 per violation, tripled if willful (47 U.S.C. 227(c)(5)). The FTC also seeks civil penalties; its 2025 inflation-adjusted figure was $53,088 per violation, and it adjusts annually.
How do Pennsylvania, New Jersey and Delaware compare?
Each state adds its own layer. This table summarizes what we found in primary and association sources.
| Rule | Pennsylvania | New Jersey | Delaware |
|---|---|---|---|
| State Do Not Call list | Yes, separate from National Registry ($495/yr) | No separate list; uses National Registry | No separate list found; AG points to National Registry |
| Calling window | 9 a.m. to 7 p.m. from on or about Oct. 18, 2026 | Federal 8 a.m. to 9 p.m. | 8 a.m. to 9 p.m. per AG |
| Sundays / holidays | No calls on Sundays or legal holidays | Not restricted by state law found | Not restricted by state law found |
| Real estate exemption | None; law applies to agents since 2002 | State exemption superseded by FCC rules | Licensees exempt from telemarketer registration only |
| Call recording consent | All parties | One party | Statutes conflict; follow all-party |
Sources: PAR (August 2026), PA Attorney General, NJ Realtors, Delaware Department of Justice, 6 Del. C. ch. 25A, RCFP recording guides.
What does Pennsylvania require?
Pennsylvania is the strictest of the three. PAR says the state Do Not Call law has applied to brokers and agents since 2002.
You must scrub against both the National Registry and the Pennsylvania list. The Attorney General’s list updates quarterly, and you have 30 days to remove new numbers.
From on or about October 18, 2026, calls and texts to Pennsylvania consumers must fall between 9 a.m. and 7 p.m., with none on Sundays or legal holidays. Texts and ringless voicemail now count. Our Pennsylvania Do Not Call guide covers those changes in detail.
What does New Jersey require?
NJ Realtors won an exemption for licensees from the state Do Not Call law. But the association says the FCC created rules “SUPERSEDING state law exemptions,” so the federal rules apply regardless.
NJ Realtors says Realtors are prohibited from calling anyone on the National Registry unless an established business relationship exists. New Jersey also has a telemarketing statute with its own penalties and registration provisions. Confirm current requirements with NJ Realtors before calling at volume.
What does Delaware require?
The Delaware Department of Justice says telemarketing calls are restricted to 8 a.m. to 9 p.m. and directs consumers to the National Registry. We found no separate Delaware list.
Delaware’s Telemarketing Fraud Prevention Act requires telemarketers to register and post a bond. Delaware-licensed real estate professionals are exempt from that registration (6 Del. C. ch. 25A). That exemption covers registration only. Federal Do Not Call rules still apply.
The same chapter bars willful calls to a person for 10 years after they ask not to be called. Keep your internal list current.
Can I record prospecting calls?
It depends on the state of each party. Pennsylvania requires all-party consent, and illegal recording is a felony. New Jersey allows one-party consent. Delaware’s statutes conflict, and RCFP advises following the stricter all-party rule.
For calls that cross state lines, the practical approach is to disclose recording at the start of every call. That is designed to meet the strictest state involved; confirm the approach with counsel.
Does manual dialing change anything?
It changes the autodialer analysis, not the Do Not Call analysis. The TCPA defines an autodialer by its capacity to generate random or sequential numbers, a definition the Supreme Court narrowed in Facebook v. Duguid (2021). A person dialing each number by hand is generally not treated as using one.
Manual calls still must follow registry scrubbing, calling hours, internal lists and caller ID rules. AI voices are a different matter: the FCC ruled in February 2024 that AI-generated voices are “artificial” under the TCPA (Cooley, February 2024).
How does Casventa handle expired and FSBO calling?
Casventa’s Reclaim team is a named, manual-dial calling team. It scrubs federal and state Do Not Call lists, discloses recording on every call, follows each state’s calling window, and transfers qualified sellers live to the agent who holds that ZIP code. Specific questions about your own prospecting belong with your broker, the PAR Legal Hotline, NJ Realtors, or an attorney.
More questions
Does an expired listing with another brokerage count as an established business relationship?
Not for your brokerage. The federal established business relationship is specific to the seller and the business they dealt with. Their relationship with the prior listing brokerage does not transfer to you.
Is a human dialing from a list an autodialer?
A person manually dialing is not an autodialer under the TCPA's statutory definition, as narrowed by Facebook v. Duguid (2021). Do Not Call, calling-hour, internal list and caller ID rules still apply to manual calls.
How often do I need to scrub against the National Registry?
The FCC's safe harbor expects registry data no more than 31 days old at the time of the call. NAR has advised scrubbing every 30 days.
Can I use an AI voice to call expireds?
The FCC ruled in February 2024 that AI-generated voices are artificial voices under the TCPA, which brings consent requirements. Pennsylvania's 2026 amendments also restrict misleading synthetic messages.
This article is for general educational purposes only and is not legal advice. Telemarketing, call recording and real estate licensing laws change often and vary by state and situation. Casventa is a licensed Pennsylvania real estate brokerage, not a law firm. Before calling, texting, recording, or paying or accepting a referral fee, confirm current requirements with your broker of record, your state Realtor association's legal hotline, or a licensed attorney. Information is current as of October 14, 2026.
Sources
- Do Not Call (Feb 2026)
- Can Realtors Call FSBO Sellers on the Do Not Call List? (Jan 2025)
- Do You Know Who You Are Calling? (Jul 2019)
- 47 CFR 64.1200, Delivery restrictions (Oct 2026)
- 47 U.S.C. 227 (Oct 2026)
- How Changes to the Do Not Call Law Will Affect Your Prospecting Calls and Texts (Aug 2026)
- Telemarketing Frequently Asked Questions (PA Attorney General) (Jun 2026)
- Do Not Call (NJ Realtors) (Oct 2026)
- Telemarketing (Delaware Department of Justice) (Oct 2026)
- Delaware Code Title 6, Chapter 25A (Oct 2026)
- Reporters Recording Guide: Pennsylvania (Oct 2026)
- Reporters Recording Guide: New Jersey (Oct 2026)
- Reporters Recording Guide: Delaware (Oct 2026)
- FTC Publishes Inflation-Adjusted Civil Penalty Amounts for 2025 (Feb 2025)
- FCC: AI-Generated Robocalls Illegal Under the TCPA (Feb 2024)